Shipping and Returns

Handling
Orders generally ship within 1-2 business days of the order being placed.

Canada + US shipping
Estimated shipping time will be displayed at checkout. We currently use Canada Post.

International Shipping
We now ship Internationally! Shipping costs vary by country, but you will be able to see your shipping cost before you checkout, in your cart.

Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply.

Free Shipping
Delivery is free for all Canadian orders. Otherwise, delivery is calculated based on your address.

Returns
Due to the nature of our products, jewelry cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to contact@thehexagon.shop within 5 days of arrival.